DISSONANCES IN FUTURE IT-MANAGEMENT Sacha Helfenstein
	MULTIFACTOR MUTUAL AUTHENTICATION Antonio San Martino , Xavier Perramon
	AN ADOPTION MODEL FOR MOBILE LEARNING Yong Liu
	AN ANALYSIS LOOKING THE ELECTRONIC PAYMENT MARKET Codruţa Poenar
	A REVIEW OF CURRENT ONLINE PAYMENT SYSTERELATED TO SECURITY AND TRUST SOLUTIONSMS Thair Al-dala’in , Suhuai Luo , Peter Summons
	CLIENT SERVER SYSTEM FOR E-SERVICES MOBILE ACCESS IN BUSINESS ENVIRONMENT Eugen Pop , Mihai Barbos , Razvan Lupu
	A METHOD TO IDENTIFY MOBILE OPTIMIZATION OPPORTUNITIES IN FIELD SERVICE PROCESSES Bernd Stieger , Markus Aleksy , Gerhard Vollmar
	ELECTRONIC COMMERCE MASHUPS: COMBINING APPLICATIONS TO USEFUL SERVICES FOR SHOPPERS Peter Leitner , Thomas Grechenig
	MULTI-MODAL AND MULTI-CHANNEL E-SERVICES FRAMEWORK MEETS MODERN FREIGHT MANAGEMENT SYSTEMS REQUIREMENTS: DIALOGO PROJECT Ugo Barchetti , Alberto Bucciero , Antonio Capodieci , Luciano Capone , Luca Mainetti , Stefano Santo Sabato
	CUSTOMER GENERATED CONTENT: EMBEDDING INTERACTIVE COLLABORATION TOOLS INTO E-SHOPS Peter Leitner , Thomas Grechenig
	E-COMMERCE IN CANADA: TRENDS AND ISSUES Sylvain Ouellet , Lawrence Mckeown
	THE E-COLLABORATION USING INTERNET TECHNOLOGIES Lassaad Ghachem
	ON USING SNA TECHNIQUES FOR ENHANCING PERFORMANCES OF ON-LINE HELP DESKS Rushed Kanawati
	THE ROLE OF PERCEIVED RISKS AMONG HEAVY USERS IN E-COMMERCE: A BRAZILIAN PERSPECTIVE Melissa De Andrade Souza , Jairo Dornelas
	THE IMPACT OF COPYRIGHT REGULATIONS ON THE SOFTWARE MARKET Waqar Ahmad
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