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Title:
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MULTI-MODAL AND MULTI-CHANNEL E-SERVICES FRAMEWORK MEETS MODERN FREIGHT MANAGEMENT SYSTEMS REQUIREMENTS: DIALOGO PROJECT |
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Author(s):
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Ugo Barchetti , Alberto Bucciero , Antonio Capodieci , Luciano Capone , Luca Mainetti , Stefano Santo Sabato |
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ISBN:
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978-972-8924-66-9 |
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Editors:
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Piet Kommers, Pedro Isaías and Nian-Shing Chen |
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Year:
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2008 |
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Edition:
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Single |
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Keywords:
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e-Services, e-Procurement, Supply Chain Management & e-Fulfilment, e-Logistics, e-Business Applications and
Software, Business-oriented e-Commerce. |
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Type:
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Short Paper |
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First Page:
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265 |
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Last Page:
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270 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The Freight Management Systems are conditioned by complex problems, that strongly affect the quality of service and
the supply costs. The conjoint planning among withdrawal and delivery, the shipment procedures, the ability calculation,
the staff scheduling, the vehicle availability, the distance optimization are only some of the activities connected to the
such management systems. In this scenario, arises the need to use platforms able to support the interoperability among
heterogeneous systems and provide the multi-channel facilities to allow the use of diversified devices to access different
services in reliable manner and to allow, so, a extended market towards partner with particular needs. In this paper we
propose, on one hand, an integrated system (Dialog Project) for goods reception and delivery based on a Decision
Support System able to manage all the movements flow in order to reduce, or eventually to eliminate, the cost of return
fare of the empty vehicle and to optimize the carrier freight according to type and distribution route of goods; on the
other, we propose also a B2B oriented framework able to support the interoperability among heterogeneous systems
developed according to the ebXML reference model for the business messages interchange. This system is suitable to
any B2B marketplace that foresees the commercial interaction among partners with different roles and profiles (including
channel and device). |
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