COVER - ITS2012
	FRONT MATTER - ITS2012
	THE RELEVANCE OF ATTRIBUTION THEORY TO IT PROJECT MANAGEMENT Craig Standing, Eric Kordt, Oliver Standing
	DOMAIN BIFURCATION AS A CUSTOMISATION AND BUSINESS INTELLIGENCE STRATEGY IN DOMAIN-DRIVEN INNOVATION Davor Meersman
	ANALYSIS OF SERVICE QUALITY AND IMPORTANT FEATURES OF PROPERTY WEBSITES IN INDONESIA Achmad Nizar Hidayanto, Widianto Muttaqien Mukhodim, Frisca and Kasiyah M. Junus
	FROM MUSIC INFORMATION NEEDS TO MUSIC INFORMATION RETRIEVAL AND DISCOVERY: A CONTENT ANALYSIS OF ONLINE QUERIES FOR UNKNOWN-ITEM MUSIC SEARCH Ming-Hsin Chiu, Chia-Hui Liao
	KNOWLEDGE SHARING PHASE ANALYSIS: MULTIPLE CASE STUDIES OF IT CONSULTING COMPANIES IN INDONESIA Ika Chandra Hapsari, Achmad Nizar Hidayanto, Puspa Indahati Sandhyaduhita, Kasiyah M. Junus
	INSTITUTIONAL PRESSURES IN AUSTRALIAN INTERNET INDUSTRY AND ITS INFLUENCE ON FUNCTIONAL SERVICE QUALITY PRACTICES OF VERY LARGE INTERNET SERVICE PROVIDERS Karthik Vilapakkam Nagarajan
	EVALUATING HR READINESS OF PUBLISHING COMPANIES TOWARD E-PUBLISHING Gholam Ali Montazer, Samrand Toufani
	END-USER-INITIATIVE APPROACH TO E-GOVERNMENT SYSTEMS SUPPORTING GREEN-BY-IT Takeshi Chusho
	AN ANALYTICAL MODEL TO MEASURE FEASIBILITY OF E-GOVERNMENT POLICIES Roberto Cortés Morales, Gabriela Marín Raventós
	E-GOVERNMENT WITHOUT FORMS? ACCESSING SEMANTIC E-GOVERNMENT SERVICES Peter Salhofer, Bernd Stadlhofer, Augustin Durlacher
	VIDEO ATTENTION DETECTION FOR ELEARNING Nabil M.K. Mirza, Rola Kassem
	OPERATIONALISING GAMIFICATION IN AN EDUCATIONAL AUTHENTIC ENVIRONMENT Torsten Reiners, Lincoln C. Wood, Vanessa Chang, Christian Gütl, Jan Herrington, Hanna Teräs, Sue Gregory
	GAMIFICATION IN LOGISTICS AND SUPPLY CHAIN EDUCATION: EXTENDING ACTIVE LEARNING Lincoln C. Wood, Torsten Reiners
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