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Title:
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MOBILE HEALTH RESERVATION SYSTEM IN EGYPT: THE CASE OF THE ARAB ACADEMY FOR SCIENCE AND TECHNOLOGY |
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Author(s):
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Rehaballah Elbadrawy, Rasha Abdel Aziz, Miran Ismail, Nourhan Hamdi |
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ISBN:
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978-972-8939-46-5 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2011 |
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Edition:
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Single |
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Keywords:
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Mobile health; Usability; Smart Phones, User Interface |
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Type:
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Full Paper |
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First Page:
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149 |
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Last Page:
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156 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The main subject of the research study is the implementing of m-health reservation system at the Arab Academy for Science and Technology and maritime transport (AASTMT), Egypt. The AASTMT was selected as a case university that offers health services to staff and students in Egypt. The paper proposes a comprehensive m-health insurance reservation system. The proposed system is based on the current electronic medical records of the staff at the academy's clinic. The study tries to answer the research question: What are the main usability problems that affect user experience with regards to m-health reservation system? In order to answer this question a usability test was planned, developed and tested in a laboratory environment, where respondents were asked to actually reserve an appointment at the academy's clinic using an iPhone 3G. The m-health clinic reservation website user interface was evaluated by 9 moderately experienced users performed typical tasks. The experimental evaluation was carried out at a controlled laboratory environment to allow participants perform tasks using mobile device browser. The experiment was recorded, the test was analyzed, and conclusions were derived. |
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