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Title:
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MEDIATING SOCIAL TOURISM EXPERIENCES THROUGH A MOBILE APPLICATION |
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Author(s):
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Luís C. S. Barradas, João Nascimento, Sandra Oliveira, Susana Leal, Carla Vivas and André Alves |
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ISBN:
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978-989-8704-27-6 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2021 |
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Edition:
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Single |
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Keywords:
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Social Tourism, Mobile Applications, Tourism Experience Mediation, Elderly |
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Type:
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Full |
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First Page:
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19 |
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Last Page:
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26 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Nowadays, mobile devices are an essential mean for accessing information. Over time, industries and businesses have been
exploring this phenomenon extensively to gain market share and competitive advantage. This is especially true in the
tourism industry where mobile applications are crucial in the modern e-Tourism model. This paper presents a mobile
application that aims to support the management of social tourism initiatives and the mediation of tourist experiences,
within the context of a senior exchange programme in social economy organisations. The mobile application design was
guided by the Dynamic Systems Development Method framework and takes a set of requirements and specific needs of
each stakeholder into account. The developed software artefact is a mobile hybrid application that provides an almost native
user experience, fulfilling its design objectives and purpose. |
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