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Title:
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WORKFLOW INTEGRATION INTO INFORMATION SYSTEMS FOR BUSINESS PROCESSES OF EUROPEAN COLLABORATIVE PROJECTS |
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Author(s):
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Klaus Bittner, Daniel Kimmig, Iris Warlo, Steffen Scholz |
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ISBN:
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978-972-8939-83-0 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2013 |
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Edition:
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Single |
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Keywords:
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Workflow, Business Processes, European Projects, MS SharePoint, PDF Submission, Collaboration |
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Type:
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Short Paper |
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First Page:
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261 |
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Last Page:
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266 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper presents an approach to efficiently support business processes by the use of an information system (IS) integrated workflow interaction method for distributed environments. Experiencing time consuming business processes in European funded projects with up to thirty participating organisations distributed all over Europe, the objective of our research work is to implement and develop a suitable workflow management system to automate and centrally store as well as archive all means of collaboration, which stem from, e.g. the execution of standard operating procedures necessary to the project. The main objective was to develop a method for users to handle and record each process step in a convenient, appropriate and standardised way. The approach in this paper is based on a reusable workflow method with dynamic PDF forms, which are distributed from a server via email. The user completes highlighted sections in the PDF form and sends a reply, which triggers the workflow engine to start respective actions. This workflow method has been implemented in two European collaborative projects and the results provide evidence that the performance of business processes has been increased significantly. |
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