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Title:      USE OF WEB 2.0 TECHNOLOGIES AND INTERACTION DESIGN TO ENHANCE A NETWORKING INSTRUCTOR COMMUNITY OF PRACTICE
Author(s):      Dennis C. Frezzo , Giuseppe Cinque , Maria Cinque
ISBN:      978-972-8924-69-0
Editors:      Kinshuk, Demetrios G Sampson, J. Michael Spector, Pedro Isaías and Dirk Ifenthaler
Year:      2008
Edition:      Single
Keywords:      Community of practice, Web 2.0, interaction design, computer supported collaborative learning, algorithm visualization
Type:      Short Paper
First Page:      306
Last Page:      310
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The Cisco Networking Academy (CNA) is a private-public partnership between Cisco and thousands of educational institutions in over 160 countries. Cisco provides a comprehensive e-learning package for integration into courses at educational institutions, which designate local instructors to deliver a mixture of hands-on and online instruction in basic computer networking. One key e-learning tool in this package, provided free to all students and instructors in the CNA, is Packet Tracer (PT) 5.0. PT 5.0 has extensive network simulation, visualization and collaboration features. Three features of PT 5.0 are particularly relevant for a CNA instructor community of practice (CoP): an authoring capability called the activity wizard, a multi-user capability that allows interconnection of different users’ virtual networks, and an open application programming interface (API) which allows development of e-learning applications based on PT 5.0. To support instructor activities around these features, a pilot collaboration web site, the PT Portal, for 500 instructors and developers, has been operating since February 2008. It will be evaluated by November 2008 using a CoP framework. During this pilot, instructors have been active as users, authors, and co-developers. After evaluation, the portal will be redesigned with a goal of scaling to support the entire CNA community of over fifteen thousand instructors. Enabling, supporting and optimizing interactions in the portal are considered important for the instructional effectiveness of the PT 5.0 tool. We seek to encourage the development of the community by emphasizing interaction design with Web 2.0 technologies. The preliminary evaluation and redesign results will be presented.
   

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