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Title:      UBIQUITOUS SOCIAL PRESENCE AND CONTEXT AWARENESS FOR MENTORING (SOCIAL SUPPORT)
Author(s):      Raymond M. Kekwaletswe , Dick Ng’ambi
ISBN:      972-8924-15-1
Editors:      Pedro Isaías, Piet Kommers and Inmaculada Arnedillo Sánchez
Year:      2006
Edition:      Single
Keywords:      Social presence, social interaction, instant messaging, ubiquitous mentoring, context-aware consultation
Type:      Full Paper
First Page:      283
Last Page:      287
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Mentoring or social support is location and time independent. Although tutors and learners encounter problems that may need immediate attention and are time-driven, the lack of social presence awareness makes it difficult to provide them with context sensitive and anywhere, anytime support as they traverse varied locations. Our conceptual model is a mentoring environment that supports the mobility of a tutor, learner and expert personnel. The central feature of the mobile mentoring environment is the provision of social presence awareness for the purposes of instant opportunistic and appropriate interactive consultation. The paper, which reports from the pilot, concludes that social presence afforded by mobile instant messaging could successfully maintain social networks constituted for anywhere, anytime mentoring.
   

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