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Title:      TOWARDS IMPROVED CONCEPTS OF APPROPRIATE USABILITY
Author(s):      Barrett S. Caldwell
ISBN:      978-972-8924-82-9
Editors:      Gunilla Bradley and Piet Kommers
Year:      2009
Edition:      Single
Keywords:      Cognitive skill; user interface design; usability; ICT; information society
Type:      Reflection Paper
First Page:      229
Last Page:      232
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      In many situations, the goal of the human factors and ergonomics professional is to eliminate the complexity and thus increase the usability of devices and interfaces. While information and communication technology (ICT) systems should not be so complex as to prevent users from effective participation in the Information Society, there are reasons to avoid too strong an emphasis on simplifying at all costs. This paper addresses potential costs and dangers of making ICT interfaces too simple, and considers an emphasis on achieving an effective balance of complexity and usability to improve usersÂ’ ongoing involvement in ICT development and social integration.
   

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