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Title:      THE RELEVANCE OF INTEGRATION IN A REGIONAL HEALTH CARE SERVICE: A SURVEY
Author(s):      Hélia Guerra, Luís Mendes Gomes, Carmen Andrade, Nuno Bem
ISBN:      978-989-8533-48-7
Editors:      Piet Kommers and Pedro Isaías
Year:      2016
Edition:      Single
Keywords:      eHealth; eHealth Policy and Practice; Health information systems; Organizational integration.
Type:      Short Paper
First Page:      184
Last Page:      188
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      IT advances are changing how health care services are accessed and delivery, contributing significantly to enhance quality of patient care. Existing models for maintaining information need to shift to systems in which the patient’s clinical information is integrated, complete, stored electronically, and available to the patient and authorized persons anywhere, anytime. Most health care organizations are still using insufficient and ineffective information systems. This paper presents the results from a survey conducted to 16 health entities from the regional health care service of the Azores, which has the propose of acquire knowledge about the existing information. Because the Azores is an archipelago geographically dispersed having a multiplicity of existing systems that do not cover the information needs. Improving integration should be a challenge to overcome quickly, facilitating delivery of high-quality and cost-effective services on administrative and clinical information. The results given by our survey show us the need for a stronger and more efficient intra-organizational and inter-organizational integration in several levels, namely informational, application and procedural.
   

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