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Title:      THE PROMISE AND REALITY OF INTERNET-BASED INTERORGANIZATIONAL SYSTEMS
Author(s):      Akos Nagy , Bart Orriens , Alea M. Fairchild
ISBN:      972-98947-5-2
Editors:      Pedro IsaĆ­as, Piet Kommers and Maggie McPherson
Year:      2004
Edition:      2
Keywords:      Interorganizational systems, Adoption, Switching cost, Compatibility, Business processes.
Type:      Short Paper
First Page:      886
Last Page:      890
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      When a firm needs to comply with the diverse information system requirements of its trading partners, switching cost between interorganizational information systems (IOS) becomes an issue. Internet-based IOS promise seamless integration with less switching cost due to the widespread standards they use. This paper hypothesizes that despite the common myth Internet-based IOSs still incur switching costs to the extent that affect the system adoption decision of decision-makers. We propose a model to examine the switching cost between IOSs based on their compatibility and relation specificity. These two factors are separately viewed at the infrastructure, application and business process levels.
   

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