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Title:      THE MULTIPLE IDENTITY OF UNIVERSALITY
Author(s):      Plinio Thomaz Aquino Junior , Lucia Vilela Leite Filgueiras
ISBN:      978-972-8924-39-3
Editors:      António Palma dos Reis, Katherine Blashki and Yingcai Xiao (series editors:Piet Kommers, Pedro Isaías and Nian-Shing Chen)
Year:      2007
Edition:      Single
Keywords:      Universal usability, universal access, universal design, e-government.
Type:      Short Paper
First Page:      192
Last Page:      196
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      This paper discusses universality in design, as a concept that must be addressed in systems intended to a broad diversity of users like in socially-responsible interaction designs such as e-government services. Universality is built upon three well-known, yet slightly different concepts: universal usability, universal accessibility and universal design. A discussion about user diversity and universality is also presented.
   

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