Title:	TAKING A SERVICE-CENTERED VIEW ON E-LEARNING
Author(s):	Aki Lassila , Päivi Pöyry
ISBN:	972-8924-22-4
Editors:	Kinshuk, Demetrios G Sampson, J. Michael Spector and Pedro Isaías
Year:	2006
Edition:	Single
Keywords:	E-learning, Learning Management Systems, Service-centered view, Software as a Service.
Type:	Short Paper
First Page:	380
Last Page:	385
Language:	English
Cover:
Full Contents:	click to dowload
Paper Abstract:	In this paper we explore how Learning Management Systems (LMS) can be offered and used as a service. The conceptual framework used in this study is based on the Software as a Service (SaaS) model and e-learning as an educational paradigm. We use the framework as we study how the service-centered view can be applied in the context of e-learning and offering LMSs as online services. The phenomenon is approached from the two different stakeholders’ viewpoints: the LMS developer’s and universities'. This paper reports a case study of a LMS called Optima and how it is used as a SaaS service by two major universities in Finland. Empirical data was collected via interviews. Based on our findings we conclude that the SaaS model can help the different stakeholders to more efficiently take advantage of the online LMS’s benefits provided that the LMS developer and the universities adopt a more service-centered view on offering e-learning. In addition, there are still many obstacles that hinder the optimal use of the LMSs, e.g. misgivings in the user interface design, learning content creation and packaging using the LMS, i.e. in the overall process of providing an online teaching and learning environment
	Go Back