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Title:
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STRATEGIC ALIGNMENT AS A WAY OF ADDRESSING THE BARRIERS TO E-BUSINESS ADOPTION |
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Author(s):
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Eduardo Escofet , María José Rodríguez , José Luis Garrido , Lawrence Chung |
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ISBN:
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978-972-8924-89-8 |
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Editors:
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Sandeep Krishnamurthy |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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E-Business / IT alignment, adoption barriers. |
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Type:
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Full Paper |
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First Page:
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27 |
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Last Page:
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34 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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IT managers are key human resources in E-Business, as strategic thinking blocks in E-Business adoption at IT levels.
Despite the critical role IT managers play, there has been inadequate support for aligning E-Business with IT. Although
some tools and techniques have been proposed in literature to find and evaluate Business and IT Strategic alignment, they
suffer from lack of objectivity and integration. In this paper, we propose a four-step interview-based method that permits
us to align E-Business with IT strategies and to obtain investment priorities per software development process and area,
towards improvements on service quality. This method incorporates the Delphi Method, the Goal Modeling formalism,
Venkatraman´s Strategic Alignment Model and the QFD technique to avoid inconsistencies and to increase confidence in
compiled data and modeling results. |
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