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Title:
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STRAIGHT-FORWARD INTELLIGENCE: A STUDY OF WIDELY USED ADAPTIVE USER INTERFACES |
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Author(s):
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Steinar Kristoffersen , Per August Krämer |
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ISBN:
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978-972-8924-97-3 |
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Editors:
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Hans Weghorn and Pedro Isaías |
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Year:
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2009 |
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Edition:
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V II, 2 |
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Keywords:
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Adaptive user interfaces, task, interruption, ethnography |
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Type:
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Short Paper |
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First Page:
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83 |
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Last Page:
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88 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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In this paper we describe an ethnographic study of Microsoft Office users. The objective was to see how use of intelligent
user interfaces, exemplified by the tailorability and adaptive aspects of this software package, unfolded in practice. We
discovered that designers intuition about which aspects of intelligence users might benefit from, often fails. The paper
suggests some relatively simple and specific real-time adaptations to concrete use patterns, which may increase the
perceived intelligence of the user interface. The change of users work mode induced by the system itself serves as a
criteria to determine when such adaptation is needed. |
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