Title:	SIMULATING EFFICIENCY IN CHANGE PROCESSES: A CASE STUDY FROM A PUBLIC SECTOR ORGANIZATION
Author(s):	Laurent Manyri, Jean-Raphael Gros-Desormeaux
ISBN:	978-989-8704-11-5
Editors:	Piet Kommers, Pedro Isaías, Claire Gauzente, Miguel Baptista Nunes, Guo Chao Peng and Mário Macedo
Year:	2014
Edition:	Single
Keywords:	Change, change management, information system, internal change
Type:	Short Paper
First Page:	343
Last Page:	346
Language:	English
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Paper Abstract:	Management literature frequently suggests the use of a set of managerial practice to facilitate the management of change processes. For a public sector organization the change may have some difficulties to appear because of cultural customs. The implantation of a new information system is considered as a monitoring of the activities and it’s more difficult to simulate then, due to lack of profit. In this case study, we focus on the way of change of employees simulated by an internal change and the development of a healthy competitiveness between employees.
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