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Title:
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SENDER EMOTIONAL STRATEGIES AND RECIPIENT RESPONSES IN SMARTPHONE EMAIL COMMUNICATION |
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Author(s):
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Shogo Kato, Yuuki Kato, Kunihiro Chida |
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ISBN:
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978-989-8533-48-7 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2016 |
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Edition:
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Single |
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Keywords:
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Smartphone, text messaging, emotional strategy, emotional transmission, emotional interpretation |
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Type:
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Poster/Demonstration |
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First Page:
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227 |
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Last Page:
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230 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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We examined communication by smartphone email, focusing on the emotional strategies of senders and recipient responses. As a result, we found that senders felt concern about the recipient and so tried to convey emotions other than those they actually felt. However, these were not conveyed as intended and so did not convey the intended emotional state to the recipient. In other words, it is suggested that emotional strategies of senders do not necessarily work. |
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