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Title:      (SEMI-)AUTOMATIC NEGOTIATION OF SERVICE LEVEL AGREEMENTS
Author(s):      Anne Kümpel, Iris Braun, Josef Spillner, Alexander Schill
ISBN:      978-972-8939-25-0
Editors:      Bebo White, Pedro Isaías and Diana Andone
Year:      2010
Edition:      Single
Keywords:      SOA, Web Service, Negotiation, SLA
Type:      Short Paper
First Page:      282
Last Page:      286
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The paper presents an approach to simplify and shorten the negotiation process towards a Service Level Agreement (SLA) between a web service provider and a service consumer. While interests of contract partners may differ in various aspects, the negotiation phase can take a long time even without finding an optimal result. We propose an approach how the negotiation phase can be shortened by using the decision matrices of the negotiation partners in a central component, which finds a quasi-optimal allocation for the negotiable parameters.
   

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