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Title:
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PRIVACY IN NEW TOURISTIC LOCATION-BASED SERVICES |
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Author(s):
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A.P. Isern-Deyà, A. Paniza-Fullana, M. Mut-Puigserver, M. Payeras-Capellà |
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ISBN:
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978-972-8939-67-0 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2012 |
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Edition:
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Single |
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Keywords:
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Location-Based Services, Tourism, Privacy, Legislation, Security, Personal Data, Location Data |
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Type:
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Full Paper |
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First Page:
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375 |
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Last Page:
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382 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Location-Based Services (LBS) are services which offer users information about surroundings where they are located, such as where the nearby restaurants, cinemas, points of interest are. There are many mobile applications already deployed based on LBS services like e-commerce, advertising, etc. Another important field where LBS services can be applied is the tourism industry: tourists demand information related to their location when they are travelling because they are not often aware about the area. But the use of these services opens several privacy concerns because providers make use of users location information, which is a private data. Moreover, often users do not know whether their location is used and how service providers use it. So, providers should inform their customers about this fact, but many times this information is not provided or is not clear. In this paper we compile the applicable legal framework for this kind of services about the use of private data and how the providers should inform their users. Furthermore, we show how three mobile applications manage their customers location data and other private data settings, finding that some of them present security and privacy flaws managing private data. |
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