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Title:
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PERFORMANCE INDICATOR-BASED BUSINESS PROCESS ENGINEERING WITH PERFORMANCE NETS |
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Author(s):
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Marco Mevius |
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ISBN:
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978-972-8924-49-2 |
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Editors:
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Sandeep Krishnamurthy and Pedro Isaías |
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Year:
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2007 |
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Edition:
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Single |
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Keywords:
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Business process engineering, Petri nets, performance indicators, process modeling, process analysis, business process
exceptions |
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Type:
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Full Paper |
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First Page:
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197 |
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Last Page:
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204 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Intelligent business process engineering, and thus planning, controlling and monitoring of inter- and intra-organizational
business processes, represents a central success factor for enterprises. The current deficit of methods and business
measurement tools is caused by the fact that existing approaches use separate models to manage business processes and
relevant performance indicators. Causal relationships between performance indicators and business processes are so far
derived from plausibility checks, and are neither validated nor formally verified. In this article, a new formal approach
based on so called Performance nets is introduced, which offers a comprehensive approach for businesses process
engineering. Performance nets are a new variant of high-level Petri nets, which permit an integrated representation of
business processes, relevant performance indicators, defined target values and appropriate correction workflows in
exception states. Business processes modeled with Performance nets can be simulated, and therefore verified on their
effectiveness and efficiency, before their implementation. |
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