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Title:      PATIENTS AND PHYSICIANS SATISFACTION USING TRANS-TELEPHONIC 24/7 ECG SERVICE
Author(s):      Giedrius Vanagas
ISBN:      978-972-8939-70-0
Editors:      Mário Macedo
Year:      2012
Edition:      Single
Keywords:      Satisfaction; Telecardiology; Telemedicine; Patients; Physicians
Type:      Short Paper
First Page:      217
Last Page:      221
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Empowering patients to record him-/herself ECG and to transmit it via a regular telephone line allow us to follow up our patients’ health status at their homes. Trans-telephonic health care services contribute to higher accessibility of health care services and make possibilities to get acceptance and safety to our patients. The aim was to assess patients and physicians satisfaction with application of international trans-telephonic ECG (TTECG) system. Follow up study design was used. Basic medical and personal patient data, including reference ECG, disease severity, and quality of life were collected during the initial hospital stay and follow - ups. After completed follow – up period each patient filled in questionnaires to assess compliance, quality of life, acceptability and satisfaction within the TT ECG system. Our data showed high acceptance and expectations to clinical tele-cardiology services we provided. It can be regarded as such service meets expectations and shows high value to users with such application. System was was highly accepted by patients but less accepted by physicians as it had higher number of unneeded consultations by phone.
   

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