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Title:
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NO MORE SURPRISES: TOWARDS MANAGING OPERATIONAL RISKS IN INFORMATION SYSTEMS |
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Author(s):
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Vladimir Maluga |
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ISBN:
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978-972-8939-83-0 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2013 |
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Edition:
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Single |
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Keywords:
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Operational risk, information systems, qualitative inquiry. |
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Type:
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Doctoral Paper |
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First Page:
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401 |
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Last Page:
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405 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper reports on a work-in-progress investigation into operational risks in information systems (IS). It presents provisional outcomes of the initial exploratory inquiry into IS operational risks (ISOR). The studys contribution to the emerging ISOR theory includes: (a) analysis of complexity and agility as persistent risk factors in production IS; (b) insights into ISOR of inadequacy; and (c) examination of ISOR dimensions (work-in-progress). The study provides sound foundation to further quantitative studies aimed at tailored responses to idiosyncratic operational risks in IS |
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