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Title:
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MAPPING E-GOVERNMENT STAKEHOLDER REQUIREMENTS TO PUBLIC ADMINISTRATION OPERATIONAL NEEDS |
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Author(s):
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Ioannis Savvas , Elias Pimenidis , Alexander B. Sideridis |
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ISBN:
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ISSN: 1645-7641 |
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Editors:
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Pedro Isaías |
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Year:
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2009 |
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Edition:
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V VII, 1 |
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Keywords:
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e-Government, Public Administration, e-Government Stakeholder requirements, e-Government
requirements |
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Type:
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Journal Paper |
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First Page:
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152 |
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Last Page:
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165 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper proposes a framework for e-government development projects aiming at the detection of
inconsistencies, incompatibilities and mistakes during the early design stages. This is achieved by
applying a Requirements Engineering methodology for the identification of stakeholder requirements
and dependencies. Furthermore, a generic identification of public administrations functions is being
proposed making it possible to detect deficits in service provision. Using a Goal Oriented Requirements
Engineering methodology and relevant tools, stakeholders and functional goals are mapped. An
example of a knowledge management system, presenting the case of a Greek e-government application is
discussed here in relation to the proposed framework. |
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