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Title:
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MANAGING MILLENNIALS AS OUTSOURCED
INFORMATION TECHNOLOGY PROFESSIONALS:
A SYSTEMATIC REVIEW |
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Author(s):
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Tiago Jacob Fernandes França, Henrique São Mamede and Vítor Duarte dos Santos |
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ISBN:
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978-989-8704-19-1 |
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Editors:
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Piet Kommers and Guo Chao Peng |
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Year:
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2020 |
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Edition:
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Single |
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Keywords:
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Organizations, ICT, Outsourcing, HRM, Millennials, ITO |
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Type:
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Full |
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First Page:
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3 |
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Last Page:
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10 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The Information Technology Outsourcing (ITO) model has been a trend in recent decades, becoming the dominant trend
in contemporary outsourcing scenario. Millennials will soon, globally, be the majority of the workforce, having a
particular way of relating to organizations and to work itself as no previous generation did. Information technologies
continue to employ more and more human resources, having an increasing demand and a shortage of competent
resources. It is therefore important to rethink current Human Resources Management (HRM) models and design a new
strategic and appropriate model to accommodate and anticipate the needs of managers and monitor the development of
this generation as Information Technology (IT) professionals. The intersection and analysis of the Information and
Communications Technologies (ICT), millennials, Human Resource Management, outsourcing and organizations is the
objective of this study, to identify the most relevant articles regarding millennials as outsourced IT professionals. |
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