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Title:      MANAGING CRITICAL SUCCESS FACTORS IN A B2B SETTING
Author(s):      Lena Aggestam , Eva Söderström
ISBN:      972-8924-06-2
Editors:      Nitya Karmakar and Pedro Isaías
Year:      2005
Edition:      Single
Keywords:      Critical Success Factors, Business-to-Business, Framework.
Type:      Full Paper
First Page:      101
Last Page:      108
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      When information systems (IS) are developed and implemented, in any context, a number of success factors determine whether or not the effort will succeed. Attention to success factors helps to avoid some costly mistakes, and speeds up the way change is managed. This paper is focused on how to manage critical success factors (CSF) in organisations involved in standards-based Business-to-Business (B2B), with a focus on organizational CSFs. An existing CSF framework in IS planning is applied theoretically to a B2B setting. Activities in a B2B standards implementation model are compared and matched against the framework. Results show that the framework is suitable for planning B2B implementations, essentially for strategic planning, Future work will consist of further detailing and empirical validation in order to develop practical guidelines for how the framework can be used in planning for B2B standards implementation.
   

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