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Title:      IT BASED CAPABILITIES IN SMES: TECHNOLOGICAL, ORGANIZATIONAL AND ENVIRONMENTAL INFLUENCE
Author(s):      Paolo Neirotti, Emilio Paolucci, Elisabetta Raguseo
ISBN:      978-972-8939-36-6
Editors:      Gunilla Bradley, Diane Whitehouse and Gurmit Singh
Year:      2011
Edition:      Single
Keywords:      SMEs, Information Systems, IT capabilities, TOE
Type:      Full Paper
First Page:      169
Last Page:      177
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Information Systems (IS) provides to Small and Medium Enterprises (SMEs) opportunities for supporting internal operations and their market relationships. Accordingly, this study investigated the industry influence on the patterns of IT use in SMEs. Specifically, using data from a survey on 402 Italian SMEs, we empirically examined the impact of technological, organizational and environmental characteristics on adoption decisions of IT and on the creation of IT capabilities. Specifically, using treatment effects models on a sample of 402 Italian SMEs, the paper shows that IT assimilation is related to the endowment of given managerial capabilities in SMEs and it does no longer depend on divides in the access to infrastructural resources. Moreover, IT planning capabilities positively affects the development of IT-based capabilities and results incisive in IT investments decisions. Finally, complexity in products and supply chain negatively affects the adoption of externally IT capabilities. The implications of these findings are discussed.
   

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