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Title:      INTELLIGENT AGENTS AS A MECHANISM OF THE SYNCHRONIZATION OF WEB AND HUMAN SERVICES
Author(s):      Boris Peltsverger , Alexander Yemelyanov , Yi Chen , Ben Zhou
ISBN:      978-972-8924-39-3
Editors:      António Palma dos Reis, Katherine Blashki and Yingcai Xiao (series editors:Piet Kommers, Pedro Isaías and Nian-Shing Chen)
Year:      2007
Edition:      Single
Keywords:      Web, services, interface, intelligent, agents, synchronization
Type:      Reflection Paper
First Page:      239
Last Page:      242
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The growing popularity of Web Services (WS) and Service Oriented Architecture (SOA) creates a demand on integration of human and web services in an efficient business process. The main problem of such integration is a different time scale in which human and web services operate. The paper suggests creating a human – web services interface based on intelligent agents (IAs) technology. The IAs have the potential to speed up the business process by applying logical rules and excluding human from a decision-making process in some obvious situations. The approach is illustrated by the example of the Intelligent Scheduling System, which generates a schedule of patients’ training sessions in large hospitals.
   

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