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Title:
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HOW EXISTING SOCIAL MEDIA ASSIST HEALTH AND CARE CO-PRODUCTION: A QUALITATIVE STUDY |
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Author(s):
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Hadi Daneshvar, Stuart Anderson |
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ISBN:
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978-989-8533-53-1 |
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Editors:
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Mário Macedo |
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Year:
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2016 |
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Edition:
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Single |
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Keywords:
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Social Media; e-Health; Co-production |
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Type:
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Short Paper |
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First Page:
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177 |
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Last Page:
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181 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Future of health in EU faces the triple challenges of ageing, fiscal restriction and inclusion. Co-production offers ways to manage informal care resources to help them cater for the growing needs of aged people. Social media (SM) are seen as critical enabler for co-production. We investigate the uses of SM as an enabler of co-production in health and care. We conducted a qualitative study using interviews and online observations. We found that particular types of SM are currently used for coordination and communication across boundaries to enable co-production. Particularly Twitter and Facebook are used to connect carers, disseminate information and invite volunteers. However many other types of SM are still not in use in this sector because of shortcoming of systems and lack of user awareness. Nevertheless, carers showed interest in using systems which help them to engage people in shaping of services, sharing of experiences and encouraging care activities. |
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