Title:	HOSPITAL COMMUNITY AWARENESS AND PATIENT INFORMATICS
Author(s):	Harshavardhan Halve , Vikrant Kulkarni
ISBN:	978-972-8924-42-3
Editors:	Miguel Baptista Nunes and Maggie McPherson (series editors: Piet Kommers, Pedro Isaías and Nian-Shing Chen)
Year:	2007
Edition:	V II, 2
Keywords:	Hospital Community Patient Informatics Harshvardhan Vikrant
Type:	Short Paper
First Page:	279
Last Page:	282
Language:	English
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Paper Abstract:	The development of health care facilities is not only influenced by the opening of health care centers and hospitals but more so by their effective administration and value-orientation. If hospitals or health care centers are well managed the quantitative-cum-qualitative improvement in health care services cannot be denied. The scope of service now includes health care guidance, preventive care, post clinical attention, care and advice. Hospitals may handle a person who is not a patient and hence we call a person visiting a hospital a customer and not a patient. Like any other business, the management of hospitals has changed from an art to a science and then to a technology. Today’s hospitals use a lot of medical hardware and software in health care activity. Health care decisions are based on diagnostic aids and assistance through X-ray, scanning, pathological tests, and knowledge base of case history, etc. The operational aspect of health care is supported by various instruments specially developed for the purpose. The role played by these aids is so vital that it is called medical informatics. Medical informatics has helped medical professionals to reduce the drudgery of health care and concentrate on diagnosis, prescriptions and treatment. The management of the infrastructure of equipment, instruments, etc. is a very important management function enhancing the process of offering a distinctive service to the customer.
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