Title:	FELIX THE DIGIBUD: UNVEILING THE DESIGN OF AN ICT-SUPPORTED INTERVENTION FOR OCCUPATIONAL STRESS MANAGEMENT
Author(s):	Manoja Weerasekara and Åsa Smedberg
ISBN:	978-989-8704-40-5
Editors:	Piet Kommers and Mário Macedo
Year:	2022
Edition:	Single
Keywords:	eHealth, Health Intervention, Digital Micro Intervention, Occupational Stress Management, Gamification
Type:	Full Paper
First Page:	163
Last Page:	172
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	Digital stress management is an evolving yet promising approach to the continuum of stress management programs. There are shreds of evidence on the benefits that could be achieved. However, numerous studies discuss the challenges that hinder the potential benefits of digital stress management interventions. Such challenges mainly include less engagement, insufficient theoretical underpinning, high attrition, and lack of personalisation. Thus, the current study aims to propose a design of a digital intervention to bridge the identified gaps. The proposed intervention, Felix the DigiBud, was co-designed and developed using a multidisciplinary team based on empirical and literature evidence. The mentioned empirical studies mainly focused on gathering user requirements from different stakeholder groups. These stakeholder groups involved software employees, counsellors and human resource managers working at software companies. All the empirical studies were carried out in Sri Lanka, applying quantitative and qualitative approaches. Seven design principles were built to govern the design process and fulfil the defined requirements. The first iteration of the design cycle resulted in a clickable mock-up with a web-based front end to visualise the user interfaces and the process flow of the intended features and functionalities. It has a setting module and eight functional modules that reflect different stress management activities. The designers made a comprehensive effort to embed gamification and digital micro intervention concepts in the intervention design to increase user engagement. In the next phase, the ICT-supported intervention will be demonstrated to the stakeholders to determine to what extent the artefact fulfils the identified problems.
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