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Title:      FACEBOOK & TWITTER IN PUBLIC ADMINISTRATION: THE CASE OF MEXICAN LOCAL GOVERNMENTS
Author(s):      Rodrigo Sandoval-Almazan, Rosa María Nava Rogel, María del Rocío Gómez Díaz
ISBN:      978-972-8939-67-0
Editors:      Piet Kommers and Pedro Isaías
Year:      2012
Edition:      Single
Keywords:      Social media, twitter, Facebook, Social Media in Mexico, political networking
Type:      Full Paper
First Page:      193
Last Page:      200
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Facebook and Twitter are wide spread social media applications. Both are used in business, politics and economics. However, very few evidence has provided about its value for networking and diffuse information. This research presents evidence of the 32 local states of Mexico, which use Twitter as a tool to communicate with their citizens. Using the twitter features – tweets, retweets, lists and followers – and the Facebook number of friends, we collect the data of September and November 2010 and provide a model of analysis that shows the evolution and use of this technological tool for politics. Four sections integrate this paper: an introduction to the problem, a literary review on the use of twitter in politics and public administration; a section that describes the model of analysis and methodology and a final section of conclusions.
   

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