Title:	ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM SELECTION: A QUALITATIVE PERSPECTIVE
Author(s):	Herman Wiid, Richard J Barnett
ISBN:	978-972-8939-73-1
Editors:	Miguel Baptista Nunes, Guo Chao Peng, Jörg Roth, Hans Weghorn and Pedro Isaías
Year:	2012
Edition:	Single
Keywords:	ERP system selection; decision support system; SME
Type:	Full Paper
First Page:	45
Last Page:	52
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	Research focused on enterprise resource planning (ERP) systems acquisition has, for the most part, been limited to issues surrounding implementation and post-implementation. The selection phase, which precedes this, presents a crucial stage in the ERP acquisition process, as it offers organisations the opportunity to consider the possible impact an ERP system might have before committing crucial resources to the project. Nowhere is this more relevant than for resource-constrained small to medium-sized enterprises (SMEs) that cannot afford the costs associated with failed ERP implementations. Based on this background, a critical document review and analysis of literature on ERP system selection factors were performed. These results were then compared to the findings from a qualitative case study conducted on a South African SME in the process of selecting an ERP system. The comparison revealed a distinct subset of the factors, unique to SMEs, which can be used towards the development of a theoretical model for ERP system selection in SMEs.
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