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Title:
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eGOVERNMENT MANAGEMENT - THE CASE OF NATIONAL eCONSULTANCY SERVICE FOR SOCIAL WORKERS |
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Author(s):
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Hanna Heikkonen , Soila Makitalo , Terhi Erkkila |
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ISBN:
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978-972-8924-55-3 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2008 |
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Edition:
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Single |
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Keywords:
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eConsultancy, eGovernment, eWelfare, web service, social work. |
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Type:
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Short Paper |
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First Page:
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460 |
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Last Page:
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462 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The national eConsultancy Service for social workers and other professionals in the social and welfare sector in Finland
has been created in order to offer support and answers for complicated cases in social work throughout the country.
eConsultancy has turned out to be an effective and flexible way to support the work of social work professionals in the
Internet. eConsultancy offers a national channel for distribution of knowledge for social workers who use the service and
the consults who work in consulting groups in the web. The service is also for public good as the questions and answers
that are created in the eConsultancy are published in a data base. Through eConsultancy the expertise of the social work
can be easily accessed. |
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