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Title:
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EDUCATING E-TUTORS: EVALUATION OF A SUCCESSFUL TRAINING PROGRAM |
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Author(s):
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Stéphanie Gretsch, Heinz Mandl |
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ISBN:
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978-972-8939-38-0 |
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Editors:
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Miguel Baptista Nunes and Pedro Isaías |
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Year:
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2011 |
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Edition:
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Volume II |
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Keywords:
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E-tutoring, training program, problem-oriented learning, blended-learning, evaluation |
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Type:
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Short Paper |
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First Page:
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301 |
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Last Page:
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305 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Often e-learning used for advanced education does not yield the desired results. A frequently observed problem is that the learners become overtaxed during independent learning in virtual learning phases because they are not provided with the necessary support. For this reason, there is a great need for qualified instructors, so-called e-tutors, who are trained in the specific factors and requirements associated with virtual learning environments. Since 2005, Ludwig-Maximilian-University in Munich offers courses for the professional education of e-tutors through the Virtual University of Bavaria (VHB). The goal of this training is to meet the growing need for tutors to assist learners in the ever-increasing world of e-learning for advanced education courses at universities. In order to ensure that learning is practical and applicable, the training is designed as a blended learning course according to problem-oriented learning (Reinmann & Mandl, 2006) including a web-based training with self-directed and cooperative learning phases. The aim of this paper is to provide clarity about the quality and effectiveness of the training as well as evidence of the robustness and the success of the course concept over several iterations. The analysis focuses on aspects of the quality of the learning environment, acceptance and learning success. Overall, the course concept proved itself successful over various course iterations. |
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