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Title:
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ECUSTOMS CASE STUDY: MECHANISMS BEHIND COOPERATION PLANNING |
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Author(s):
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María Laura Ponisio , Pascal Van Eck , Lourens Riemens |
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ISBN:
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978-972-8924-89-8 |
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Editors:
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Sandeep Krishnamurthy |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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Systems Thinking, Systems Dynamics, Inter-organisational networks, management practices. |
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Type:
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Full Paper |
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First Page:
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35 |
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Last Page:
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44 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Members of existing e-commerce trading networks constantly assess their network to identify opportunities for increased
co-operation and integration of e-commerce IT systems. Failing to identify the mechanisms involved in co-operation
compromises correct investment decisions. In this paper, we use Systems Thinking as a reasoning model that helps decision
makers to uncover such mechanisms. We use Systems Thinking to analyse a real-world case called eCustoms, an
inter-organisational network of customs organisations. The resulting model explains the mechanism of planning cooperation
in terms of a feedback loop that comprises political support, operational potential, and information flow. This
mechanism also explains why it is important to select potential partners for closer co-operation as early as possible, the
importance of willingness to participate, and the gain or loss of decision power that joining a network implies. |
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