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Title:
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E-LEARNING SUCCESS IN ACTION! A CASE STUDY RESEARCH ON E-LEARNING SUCCESS IN INTERNATIONAL ACTING ORGANIZATION |
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Author(s):
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Bernd Hilgarth |
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ISBN:
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978-972-8939-17-5 |
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Editors:
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Miguel Baptista Nunes and Maggie McPherson |
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Year:
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2010 |
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Edition:
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Vol. I |
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Keywords:
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e-Learning; success evaluation; success management; case study research; BMW Group; e-Learning success management and evaluation framework |
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Type:
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Full Paper |
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First Page:
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348 |
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Last Page:
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356 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper reports the use of e-Learning in practice based on a structured and embedded participatory observation and the tracking of activities by conducting a case study including two cases in an international environment of BMW Group as international acting organization. The observations aimed at two different research goals; first, to identify real existing problems and therefore the need-for-action when using e-Learning in professional organizational context; secondly, to observe and analyse structures supporting successful e-Learning based on the conclusions and research hypotheses produced in previous literature review (Hilgarth, 2010). Key insights of the conducted case study on the success and problems of e-Learning in empirical context are; (1) all e-Learning success dimensions were assumed (see also Hilgarth, 2010) can be observed within the two empirical cases; and (2) correlations between the e-Learning success dimensions (especially e-Learning critical success factors and e-Learning key performance indicators) were tested and found. This empirical research shows a possible baseline for creating an e-Learning success management and evaluation framework in future research. |
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