Title:	E-GOVERNMENT IN CHINA: AN EMPIRICAL ANALYSIS
Author(s):	Qiuyan Fan
ISBN:	972-8924-02-X
Editors:	Pedro Isaías and Miguel Baptista Nunes
Year:	2005
Edition:	1
Keywords:	E-government, readiness, websites, policy, China.
Type:	Full Paper
First Page:	168
Last Page:	175
Language:	English
Cover:
Full Contents:	click to dowload
Paper Abstract:	Governments around the world are embracing electronic government. China, like other countries, regards developing e-government as a key strategy for ensuring their success in the 21st century. E-government has been on the Chinese government agenda since the early 1990s. In order to achieve a successful e-government, it is important to assess how prepared a society is for e-government. By examining the breadth and depth of national government services available online, this paper provides a comprehensive overview of e-government maturity in China. As of December 2004, the China Internet Network Information Centre (CNNIC) reported China had 94 million Internet users and 10,260 websites registered under gov.cn. More than 80% of the departments and agencies of the governments at national, provincial and local levels had a web presence by the end of 2004. However, e-government does not happen just because a government puts up a website. The qualitative analysis and preliminary findings in this study indicate that China’s e-government is still at an early stage of development. What actions does China need to take to further improve e-government services? The paper goes beyond an interest in providing a snapshot of the state of China’s e-government. It focuses on identifying the key issues in e-government development strategy. Achieving e-government will require taking a citizen-centric approach and addressing the issues identified such as building public awareness, trust and confidence in online delivery services, as well as bridging the digital divide. Chinese leaders need to move beyond the earlier initiatives of “every agency must have a website” and provide a more innovative strategy of e-government development to make the interaction between government and citizens (G2C), government and business enterprises (G2B), and inter-agency relationships (G2G) more friendly, convenient, transparent, secure and private.
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