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Title:
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E-GOVERNMENT FOR OLDER USERS: A NEW ZEALAND CASE STUDY |
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Author(s):
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Kay Fielden , Pam Malcolm |
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ISBN:
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978-972-8924-82-9 |
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Editors:
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Gunilla Bradley and Piet Kommers |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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Older users, E-government, Information searching, Social informatics. |
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Type:
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Full Paper |
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First Page:
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105 |
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Last Page:
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112 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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In this paper the ways in which older users engage with online local government services are explored utilising a
theoretical framework based on information searching concepts developed by Bates (2002) social actor network theory
emerging out of the social informatics discipline (Sawyer, 2005; Sawyer & Tyworth, 2006) transliteracy (Thomas,
Joseph, Lacetti, Mason, Mills, Perril et al., 2007), digital citizenship (Prensky,2001) and Kilpatrick & Hazzlewood (2001)
third age learner model for internet interaction. A small exploratory case study has provided the basis for further
collaborative research with local government website designers on consultation processes involving older users. |
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