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Title:
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DEVELOPING A REGIONAL SOLUTION TO DIGITAL
TRANSFORMATION OF HEALTH CARE SERVICES:
COLLABORATION, LEADERSHIP, AND
TECHNOLOGICAL EXPERTISE |
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Author(s):
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Hilde G. Corneliussen |
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ISBN:
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978-989-8704-18-4 |
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Editors:
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Mário Macedo |
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Year:
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2020 |
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Edition:
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Single |
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Keywords:
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Welfare Technology, Regional Development, Rural Regions, Collaborative Network |
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Type:
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Full |
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First Page:
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107 |
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Last Page:
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113 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper analyses a regional solution to digital transformation of health care services in Norway during the period 2014
to 2020. Facing the national health authorities' requirements for implementing welfare technology in public health care
services, this rural region with its many small and medium-sized municipalities developed a unique framework for
supporting this task across the small units. First, collaboration between organizations representing a wide set of
competences, roles, and positions in the region and locally; second, a regional center responsible for developing health care
services that unlike other similar centers in Norway, took on a role to lead this work; and third, a regional emergency
central originally developed for fire services taking on the role as the technical expert in the region. The analysis is based
on documentation, project reports and interviews with participants from the project. While national guidelines for
implementation of welfare technology have been important for motivating this work, many challenges were left for
municipalities to solve, in particular the question pursued here: how should local and regional traditions be transformed to
integrate technology in a sector and among professional groups that traditionally have not been associated with technology?
The findings show that the regional model for collaboration supported the municipalities' health care services in this task
by building on a regional model for cross-sectoral collaboration as well as regional trusted networks and channels of
communication in unique ways in a national context. |
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