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Title:
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DESIGN OF A KNOWLEDGE SHARING SYSTEM IN A NON-PROFIT ORGANISATION |
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Author(s):
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Kuan Liung Tan , Paul Swatman , Aditya Pethe |
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ISBN:
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978-972-8924-82-9 |
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Editors:
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Gunilla Bradley and Piet Kommers |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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Knowledge Sharing, Knowledge Management, Non-Profit Organisation, Soft Systems Methodology |
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Type:
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Full Paper |
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First Page:
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129 |
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Last Page:
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138 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Significant research has been performed on the planning and development of systems to facilitate knowledge sharing in
organisations in general. However, there is a lack of empirical studies in knowledge sharing system design in non-profit
organisations (NPOs). NPOs were often sidelined or treated similarly as for-profit organisations in the literature but in
reality, there are a number of key characteristics that differentiates them from other organisations. This paper attempts to
address this issue, by describing the design of a Knowledge Sharing System prototype in an NPO. We start by describing
the design of system requirements, to the development and testing of the prototype and lastly, to the feedback we
obtained from the implementation of the prototype. From the feedback, the team has successfully addressed all of the
issues raised at the beginning of the design process. |
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