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Title:
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DESIGN CONSIDERATIONS FOR THE DEVELOPMENT OF INTUITIVE SOCIAL MEDIA ANALYTICS TOOLS |
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Author(s):
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Bernhard Jäger, Peter Leitner |
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ISBN:
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978-972-8939-90-8 |
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Editors:
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Katherine Blashki |
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Year:
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2013 |
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Edition:
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Single |
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Keywords:
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Design considerations, social media analytics, interaction design, mockups, user-centered design, HCI-patterns |
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Type:
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Short Paper |
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First Page:
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311 |
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Last Page:
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316 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Typical user interface guidelines often lack in adequately addressing the design of complex applications like social media analytics tools. Especially non-professional end users often experience huge difficulties in handling analytical software because the interface is hardly adapted to their requirements. A tool for this user type which is able to combine advanced search options, filter selections, analytical and visualisation features needs to be created upon task-based structures and elaborated methods such as HCI-patterns. The most relevant design considerations to support researchers as well as developers in creating complex but intuitive analytics systems are presented on the basis of experiences within an ongoing project in which a sophisticated social media analytics platform for integration issues is developed. |
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