Title:	DESIGN AND DEVELOPMENT OF A MULTILINGUAL MULTIMEDIA BASED PRESURGICAL INFORMATION AND CLARIFICATION SYSTEM FOR TABLET COMPUTERS
Author(s):	Peter Anzenberger, Oliver Jedinger, Kevin Zarhuber
ISBN:	978-972-8939-70-0
Editors:	Mário Macedo
Year:	2012
Edition:	Single
Keywords:	Multilingual, multimedia, presurgical clarification, tablet computer, liability
Type:	Reflection Paper
First Page:	253
Last Page:	256
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	Every medical intervention affects a physical injury and therefore requires the consent of the patient to avoid liability. Therefore presurgical information and clarification to the patients is an important condition for any medical treatment and, in Austria, an obligation for the doctor. In the case of a lawsuit, judges depend on the information from the patients. In this instance, justice has a sensible patient in mind, but nevertheless, admits “that also on the part of the patient a joint responsibility“ can be required. However, the doctor has to consider the common knowledge and general education level, as well as concrete life situation, of the patient in the clarification conversation. This proves to be difficult, but is of essential meaning, especially with non-German-speaking patients. In addition, the recollection of the patient is another hurdle on the way to the sensible patient. The recollection is tied together with the patient's understanding and has not been considered, up to now, by justice. In general it is well known that it is nearly impossible to remember such information in detail for a long time. However, studies show that multimedia contents, before the personal information and clarification conversation with patients take place, have a high acceptance and substantially improve the recollection. Many empirical studies have identified the quality and communication of patient information as a major weak point in the treatment process. While in the USA for already a good 20 years, and with great success, films and other multimedia contents are used for the patient's information and clarification, it has been used very seldom in Austria. Hence, a multimedia based multilingual system for tablet computers will be developed for the patient's clarification at the University of Vienna, the medical University of Vienna and the upper secondary technical and vocational college for IT, organisation and health informatics in Grieskirchen.
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