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Title:
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DEMAND DRIVEN E-GOVERNMENT SERVICES: A CALL FOR BETTER UNDERSTANDING THE FACTORS INFLUENCING END USERS ADOPTION OF ELECTRONIC GOVERNMENT SERVICES |
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Author(s):
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Eltahir Kabbar |
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ISBN:
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978-989-8704-03-0 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2014 |
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Edition:
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Single |
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Keywords:
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E-government, online services, e-services, End Users, technology adoption. |
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Type:
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Reflection Paper |
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First Page:
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255 |
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Last Page:
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258 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The aim of this survey paper is to demonstrate that the e-government research domain has been predominantly absorbed by investigating the supply side of e-government focusing on the challenges and opportunities that face governments when providing online electronic services. Compared to the relatively large number of studies that looked at the supply side of e-government, studies investigating the demand for e-government services are scant. In addition, these limited studies lack consensus on what are the factors that influence end users adoption of online government services. Therefore, we call e-government researchers to develop a holistic e-government adoption model that aim at developing a better understanding of the factors that influence the uptake of government online services to ensure the success of e-government initiatives. |
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