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Title:
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CONSIDERING THE NEW USER REQUIREMENTS FOR APT MOBILE INTERNET SERVICES DELIVERY |
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Author(s):
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Panagiotis Germanakos , Constantinos Mourlas , George Samaras |
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ISBN:
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972-8924-02-X |
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Editors:
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Pedro Isaías and Miguel Baptista Nunes |
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Year:
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2005 |
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Edition:
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2 |
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Keywords:
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New User Requirements, Mobility, Wireless, Internet, eServices. |
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Type:
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Short Paper |
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First Page:
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148 |
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Last Page:
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152 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The explosive growth in the size and use of the World Wide Web as a communication medium has been enthusiastically adopted by the mass market. New developments in ICT along with the growth of mobile and wireless communication allowed service providers to meet these challenges developing new ways of interactions through a variety of channels enabling users to become accustomed to new means of service consumption in an anytime, anywhere and anyhow manner. However, all these radical changes in the Internet services environment have driven service designers and providers to reconsider service delivery processes and interfaces since users requirements and demands have been significantly proliferated. This paper1 will investigate the emergence of the mobile and wireless technology and the new multi-channel constraints and opportunities created. A further examination of the new mobile Internet user needs and requirements will take place in order to ensure proper services Internet design for a sustainable, direct and effective delivery. |
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