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Title:      ANALYSIS OF THE STRUCTURAL RELATIONSHIP BETWEEN PRESENCES AND ORGANIZATIONAL SUPPORT AND SATISFACTION IN A CYBER UNIVERSITY IN KOREA
Author(s):      Young Ju Joo, Jae eun Joo, Young hee Yi, Sun hee Kim, Eugene Lim, Na Yeon Yoo
ISBN:      978-972-8939-38-0
Editors:      Miguel Baptista Nunes and Pedro Isaías
Year:      2011
Edition:      Volume I
Keywords:      Teaching presence; cognitive presence; social presence; organizational support; satisfaction; cyber university
Type:      Full Paper
First Page:      197
Last Page:      203
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      In recent years, there has been an increasing interest in studying presence as a key variable to explain the learning process of cyber university students in order to improve the quality and the outcome of their learning experience. Moreover, successful learning experience depends not only on a learner’s internal factors such as presence but also on the learner’s external learning environment where organizational support plays a critical role. Therefore, this study aims to provide the base data to recommend instructional design methods and management strategies for effective cyber learning by analyzing the structural relationship between three presences (i.e., cognitive, teaching, and social presence) and organizational support as well as satisfaction. During the first semester of 2009, 788 students at a W cyber university completed a series of surveys about their learning experience in teaching, cognitive, and social presences, organizational support, and satisfaction. The results indicated that teaching presence, cognitive presence, and organizational support exerted a meaningful effect on satisfaction whereas social presence did not.
   

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