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Title:      ANALYSIS OF CROSS-CULTURAL ONLINE COLLABORATIVE FACILITATION
Author(s):      Effie Lai-chong Law , Anh Vu Nguyen-ngoc
ISBN:      978-972-8924-48-5
Editors:      Kinshuk, Demetrios G. Sampson, J. Michael Spector and Pedro Isaías
Year:      2007
Edition:      Single
Keywords:      Online Facilitation, Cross-Cultural Collaboration, Social Network Analysis, Interpersonal Relationship, Group Behaviour
Type:      Full Paper
First Page:      3
Last Page:      11
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Online facilitation in a cross-cultural collaborative context is increasingly prevalent, but limited research has been conducted on the related issues, two of which are examined in this paper with reference to the empirical data of an exploratory user trial involving multinational facilitators, students and researchers. Results of our meticulous content analysis of online forum messages and videoconference protocols indicate that interpersonal relationships seem not necessary for realizing the task of online collaborative facilitation by a group of facilitators with salient group identity and fixed-term collaboration. The duration of the collaboration and the availability of social cues cannot consistently explain the group’s heavy task-orientation. Sociograms illustrate the patterns of facilitator-student interactions. No consistent findings indicate that active facilitation could yield significantly higher students’ performances.
   

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