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Title:
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AN ENHANCED ELECTRONIC HEALTH COMMUNITY WITH KNOWLEDGE-BASED E-MAIL AND AGENT-BASED KNOWLEDGE SEARCH AND SHARING |
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Author(s):
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Yu-n Cheah , Faridah Abdul Rashid |
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ISBN:
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972-98947-5-2 |
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Editors:
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Pedro Isaías, Piet Kommers and Maggie McPherson |
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Year:
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2004 |
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Edition:
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1 |
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Keywords:
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Health community, personalisation, knowledge management, e-mail. |
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Type:
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Full Paper |
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First Page:
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566 |
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Last Page:
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573 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Electronic health communities have the potential to go beyond providing basic communication-type services such as
online chat and discussion group, health directories and specialised portals for healthcare practitioners. This can be done
by introducing artificial intelligence techniques and knowledge management processes, thus leading towards an
Enhanced Electronic Health Community. In this paper, we propose a knowledge-enabled health community comprising
of (1) an Intelligent Web Content Management application that not only provides regular communication services but
also intuitive web publishing and personalised document search features, (2) a Knowledge-based
E-mail application that
allows e-mail to be shared and reused among healthcare practitioners for decision support, and (3) an Agent-based
Knowledge Search and Sharing application that reduces the effort needed by healthcare practitioners to look for answers
and to share useful material. |
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