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Title:      AN EMPIRICAL STUDY TO INVESTGATE THE EFFICIENCY OF STATIC, ADAPTIVE, ADAPTABLE, AND MIXED-INITIATIVE ENVIRONMENTS IN E-COMMERCE
Author(s):      Khalid Al-omar , Dimitrios Rigas
ISBN:      978-972-8924-59-1
Editors:      Katherine Blashki
Year:      2008
Edition:      Single
Keywords:      Adaptive, Adaptable, Mixed-initiative, Static, Usability, Efficiency
Type:      Short Paper
First Page:      239
Last Page:      243
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      An Empirical Study to investigate the efficiency of Static, Adaptable, Adaptive, and Mixed-initiative environments in ecommerce. This paper introduces an empirical study for investigating the use of four interaction conditions: Static, Adaptable, Adaptive, and Mixed-initiative. The study is aimed at comparing the efficiency of these four conditions with regard to task accomplishment time and frequency of error-occurrence. In order to carry out this comparative investigation, four experimental interfaces were built separately. These environments were tested independently by four separate groups, consisting of 15 users for each. The results showed that the Mixed-Initiative condition was the best in terms of efficiency and frequency of error-occurrence. The adaptable condition was faster than the Adaptive at the learnable tasks but not with the searching tasks. Furthermore, it shows that the Static condition was found to be less effective than the other conditions in terms of efficiency and frequency of error-occurrence.
   

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