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Title:      AN EMPIRICAL STUDY ON THE ACCEPTANCE OF A SECURITY INFORMATION SYSTEM FOR CITIZENS
Author(s):      Reinhard Raml, Christine Schuster, Florian Skopik, Christian Wagner
ISBN:      978-972-8939-67-0
Editors:      Piet Kommers and Pedro IsaĆ­as
Year:      2012
Edition:      Single
Keywords:      Crime prevention platform, personal security perception, security-related public education, crime map, public survey
Type:      Short Paper
First Page:      463
Last Page:      467
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      SIS4you is an Austrian research project with the aim to empower the general public by providing information and advice how to self-protect against burglary and theft. This shall be realized by means of an Internet-based security portal, which allows a low-threshold access for the citizens and which shall be developed in co-operation with the competent authorities (Federal Ministry of the Interior and the police). Negative experience regarding the acceptance of the public that occurred in a similar project in Great Britain must be avoided. Therefore, in advance of the technical realization, a comprehensive social science program is implemented to address the needs of the general public. So far, three focus groups and a representative survey among 2000 Austrians from the age of 16 upwards were implemented. The interest and potential use of the security portal is about 35% of the population. The results show that for building confidence in the portal, the involved and responsible authorities must be visible and crime statistics on the map should not be too detailed (county level), up-to-date (up to two days old), and not too accumulated over longer time periods (maximum one month). Registration should only be optional in order to avoid disclosure of personal data when using the platform.
   

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