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Title:
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ADDING VALUE TO ENTERPRISEWIDE SYSTEM INTEGRATION: A NEW THEORETICAL FRAMEWORK FOR ASSESSING TECHNOLOGY ADOPTION OUTCOMES |
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Author(s):
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Linda Wilkins , Paula M.c. Swatman , Duncan Holt |
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ISBN:
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978-972-8924-89-8 |
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Editors:
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Sandeep Krishnamurthy |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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Diffusion theory; Technology Acceptance Model; case study; SMEs |
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Type:
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Full Paper |
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First Page:
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53 |
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Last Page:
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60 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The concept of an enterprise wide information system (EWS) strategy is often invoked as a means of repositioning an
organisation to do what it does best. Streamlining processes and integrating systems in key organisational areas such as
records management is fundamental to such a strategy and has led to growing uptake of Electronic Document and
Records Management Systems (EDRMS). During the implementation, a project manager will need an enterprise model
or framework that accurately captures the reality of the organisation and its operational tasks and assists monitoring of
the project to minimise risk. However in the IS field no single theoretical framework or model has gained widespread
acceptance. In this paper we draw on Evolutionary Diffusion of Innovation Theory (EDT) and TAM/TAM2/UTAUT to
evaluate their effectiveness as predictors for a successful EDRMS implementation in a local government context. We
report on modifications to these two frameworks that enabled the development of a technology implementation and
acceptance (TIAM) model. The new model enables improved measurement and monitoring of EWS implementations as
they occur. |
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